SERVICE LEVEL AGREEMENT (GENERIC) Between Government of West Bengal And State Data Center Department of Information Technology and Electronics Government of West Bengal:

West Bengal State Data Center (WBSDC) has been developed by the State of West Bengal, which is envisioned as the ‘Shared, reliable and secure infrastructure services centre for hosting and managing the e-Governance Applications of State and its constituent departments’ and the same has been developed as a part of Mission Mode Project under National e-Governance Plan (NeGP) and to ensure adherence to common principles and policies towards realization of the vision.

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SERVICE LEVEL AGREEMENT